To resolve this problem, refer to the following steps below:
1. Open Registry Editor. To do this, go to Start button then click on Run. Type in REGEDIT then press OK.
For Vista/Windows 7: Click on Vista button, and type REGEDIT in search bar then press enter.
2. Navigate to the following branch: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services \Spooler
3. In the right-pane, double-click the DependOnService value Delete the existing data, and then type RPCSS
4. Restart the computer.
5. This should resolve the problem.